Reviews & Testimonials

Steve Ziegler

JASON AND JESUS ARRIVED ON THE TIME AS AGREED UPON. THEY WERE POLITE AND WENT OVER EVERYTHING THEY WOULD DO ON THIS MAINTENANCE VISIT. AFTER DOING MAINTENANCE THEY REVIEWED THE CONDITION OF THE EQUIPMENT, ALL WAS IN GOOD WORKING ORDER. THIS WAS ONE OF OUR BETTER SERVICE APPOINTMENT EXPERIENCES. PLEASE NOTE, THIS WAS OUR THIRD MAINTENANCE VISIT FROM JOPLIN’S. THE PREVIOUS WENT JUST AS WELL.

Joanne Smith

We’ve used Joplin’s AC for almost 30 years. Service has always been on time, fairly priced and efficient. We have a yearly maintenance agreement and feel confident our systems are always in tip top shape. Jason, our technician, was prompt, neat and professional.

Augie Peterson

Greg Whitaker of Joplin’s A/C & Heating made an emergency visit to our house this summer after our A/C wouldn’t come back on following a power outage. He believed the outage had fried our zone board, but worked on it for over three hours to try to get it running again. He was unable to get the zone board to work properly again, but set the system so it would at least blow cold area out of one zone until he could come back the next day to replace the zone board. Greg was incredibly helpful, informative, kind, and hard-working. The next time I need assistance with our HVAC unit, I’ll call Joplin’s and ask for Greg.

John Byrne

I have used and been a fan of Joplin’s service for the past 20+ years and have had nothing but good experiences. When we moved ten years ago, Joplin’s was our choice for the installation of a new unit. I have Joplin’s service our system twice a year. I think Jason Sevoya does an outstanding job in providing the service needed to keep my HVAC in tip top shape. He is highly skilled, conscientious and knowledgeable, and I highly recommend him as a trusted and capable technician.

John Miller

Joplin installed a new system for us in 2017, and it has worked flawlessly since then.
Their maintenance package is a great deal, and their technicians are very knowledgeable and professional.
Scotty did the regularly scheduled heater check/maintenance today, and answered all of our questions and had some great suggestions for the next scheduled visit.

Don McClendon

I have had Joplin’s do the service pm on my HVAC twice a year for 7 years. I have always been pleased with their professionalism. They are an honest company. I don’t usually write reviews but today, I was treated extremely well by their technician, Jason. He went the extra mile. He explained the condition of my system and was very thorough. I’m a tech in another field so I can talk the talk. I can’t recommend Jason, or Joplin’s enough.

Fred & Suz Preston

Jason was very professional and informative. He answered all our questions, and was very courteous.

Doris Wilkinson

Great one day full installation. Am very happy with Joplin’s service technicians (Hobed Torress and crew) – they did a great job and even left my attic in much better shape than they found it. Extremely pleased with everyone involved from Joplin’s.

Mike Driggers

One of my air conditioners recently stopped working on an extremely hot Sunday afternoon. I called Bill Joplin’s AC and left a message with their on call dispatch center. Within two minutes I had a call back from a very knowledgeable technician named Noe G. He was more than happy to troubleshoot with me on the phone to try to get things working again without a dispatch. Unfortunately that didn’t work, so Noe reviewed the fees associated with a weekend dispatch and then agreed to come to my home to fix the problem. Within 90 minutes he arrived and was able to diagnose the problem with my air handler very quickly. He was able to get it cooling again within 30 minutes. He needed some additional parts for a permanent repair, so his manager Steve T. called the next morning to brief me on the status of the parts order. He also took care of filing my warranty claim. Two days later they completed the replacement of the defective parts and my HVAC is running perfectly.

I called two other companies that day and neither could dispatch on a weekend. I was so thankful that Bill Joplin’s AC was able to address my problem as quickly and professionally as they did. They have definitely earned my future business.

Rick H.

Carlos was on point! He showed up on time, was very friendly and professional, explained everything he was doing clearly and left with everything put back in it’s place. I will ask for him next time we need service.

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