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Reviews & Testimonials

Randy

We have used Joplin’s to service our AC and heat units for the last couple of years. Today they just finished installing 2 new full AC and heater units in our house. They were very professional and did a great job on the installs. We are very happy with the work they did. We highly recommend them to anyone that needs AC and/or heating work.

Charlie

Fast, friendly, competent, and trustworthy! We have a service contract on our HVAC systems with Joplin’s. Called and received same day service! Richie Oliver was awesome! He arrived and pretty much knew what the problem was after describing the AC symptoms to him. Explained the issues, made the repair, and always displayed an awesome customer-service attitude! I’ll ask for Richie again! Thanks Joplin’s! Quick, trustworthy & economical.

Sarah

I had great service today. My technician, Kyle, was very polite, knowledgeable, and skilled. My A/C unit is cooling now and working great!

Holly

If possible, I’d give Bill Joplin Air Conditioning and Heat at least, 20 stars, deservedly more. From the first phone call to completed installation of a new HVAC, they were (and are) a beautifully oiled machine; their customer service, ethics and honesty, pricing, and expertise nothing less than stellar. So happy to have found them.

Christina

Eric was so polite, thorough, and knowledgeable on the situation. I spent a lot of time talking with him and also the supervisor back in the office. They were able to warranty the part and inform me of the issues and how to best maintain the unit in the future. Local business and will add them as my go to for any future needs 👍🏻👍🏻

Pat

Joplins put my unit in last September 2018 , I have been very satisfied with their service and my unit.
I had several companies come out before I purchased my unit and was told a lot of different ways to fix my problem. I trusted Joplins and am glad I went with them.
Kathy handles the appointments and she gets someone out the next day. She also very helpful.
I had a problem and they sent out Ance , he explained the problem fixed it and very professional.
I am a very satisfied customer and would highly recommend Joplins 🤗🇺🇸

Taylor

Justin came out today to repair our thermostat. He has been here before and he is extremely thorough and professional. Justin has a pleasant personality, is very knowledgeable, and he represents the quality of workmanship that Joplin’s is known for. We have used Joplin’s for years… and it is because of service technicians like Justin.

Karen M.

Bill Joplin’s is one of the finest companies we’ve worked with since building our home in 1995. They have consistently maintained our original systems and were our ONLY choice to replace our upstairs system when the old unit finally died this year. My father was in commercial HVAC in South Carolina for 40 years, so I have experience with the products and terminology, making me a very informed client. Joplin’s consistently exceeds our expectations, sends us great service people, treats us like Very Special Customers and follows through expertly on everything they do. We cannot say enough good things about them!

Amy H.

I’ve always appreciated the courteousness of all employees. I get a preventative maintenance service every Spring and Fall and it’s always easy to make an appointment, receive a reminder the day before and I really like that you receive a call when the service technician is on his way. The HVAC technicians always seem very knowledgeable and thorough in all they do. Joplin’s seems to be an air conditioning company that stands by the founders motto “People serving people… honestly… professionally.” Those are the types of people I like to do business with.

Thomas and Barbara H.

Our air conditioning service experience was very positive. As older people, we feel good about getting through the summer in comfort. If we have a problem, we know we can count on you to help us out with an ac repair. Thanks again.

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