Customer Satisfaction Survey | Bill Joplin's Air Conditioning & Heating

Who was your Tech?*
Invoice Number*
Name*
First Last
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Phone*
Email*
Was our office staff helpful and courteous?*
Did your Technician treat you as a valued customer?*
Did we arrive during the scheduled time?*
Did the Technician wear protective shoe booties?*
Did the Technician explain how to resolve the problem?*
Did the Technician quote the price before work began?*
Rate your impression of the Technicians knowledge and competence*
Rate the Technicians courtesy and professionalism*
Rate our efficiency to resolve the problem and answer your questions*
Rate our overall performance*
Does anyone in your home suffer from allergies to airborne dust, pollen or dander?*
Do you feel your electric bill is excessively high?*
Do you experience uncomfortable temperature swings from room to room?*
Do you experience excess humidity in the winter or summer?*
Is there ever a damp or musty odor in your home?*
Do you feel your system is excessively noisy?*
How old is your air conditioning unit?*
Please list your comments or concerns:
Would you like a free consultation on a new Air conditioning system?*
Would you refer your friends and family to Bill Joplin’s Air Conditioning & Heating?*