When a service technician in the heating or air conditioning repair or installation field has NATE training, it means that he or she has received a high-quality, technical education in order to serve you better. NATE stands for the North American Technician Excellence program and is recognized by the entire cooling and heating repair and installation industry. If you are considering hiring a HVAC provider in Collin County, TX, be sure to ask if its technicians are NATE certified. If they are, this is your guarantee that you are being served by some of the best service technicians in Collin County, TX.
Before being hired by a heating and air conditioning repair or installation provider, a service technician needs to have completed at least a technical college education. The NATE certification program offers in-depth training in a number of areas in the cooling and heating repair or installation field. HVAC dealers from across the country recognize NATE as the highest standard of excellence that a technician can achieve. While certification from NATE is not required, most heating and cooling companies encourage their employees to pursue this training. In many cases, the HVAC company pays for its technicians to do so.
After confirming that the heating repair or installation company you are considering has NATE certified technicians on staff, your next step is to find out more about the company. A good source for impartial reviews is a consumer review website like Angie’s List or a report from the Better Business Bureau. Many heating and cooling providers even list their current rating with the BBB on their websites. Word of mouth is typically a good gauge of a company’s standing in the community as well. Look for positive ratings on professionalism, quality workmanship, and excellent customer service.