Reviews & Testimonials
Every technician that services our units is thoroughly trained, is able to identify or complete the job quickly, and is polite, personable, professional, and seemed truly interested in making sure we were happy with the service work and product. The last tech showed me pictures from his iphone of dysfunctional parts. They were also neat and tried to keep our house as clean as events would allow.
We have used Joplin for 23 years, from time house was built by Darling Homes. Very happy with service as always, including office staff when appts are scheduled & confirmed, then notification is made just prior to service tech arrival.
Our air conditioning service experience was very positive. As older people, we feel good about getting through the summer in comfort. If we have a problem, we know we can count on you to help us out with an ac repair. Thanks again.
I’ve always appreciated the courteousness of all employees. I get a preventative maintenance service every Spring and Fall and it’s always easy to make an appointment, receive a reminder the day before and I really like that you receive a call when the service technician is on his way. The HVAC technicians always seem very knowledgeable and thorough in all they do. Joplin’s seems to be an air conditioning company that stands by the founders motto “People serving people… honestly… professionally.” Those are the types of people I like to do business with.
Bill Joplin’s is one of the finest companies we’ve worked with since building our home in 1995. They have consistently maintained our original systems and were our ONLY choice to replace our upstairs system when the old unit finally died this year. My father was in commercial HVAC in South Carolina for 40 years, so I have experience with the products and terminology, making me a very informed client. Joplin’s consistently exceeds our expectations, sends us great service people, treats us like Very Special Customers and follows through expertly on everything they do. We cannot say enough good things about them!