I’ve always appreciated the courteousness of all employees. I get a preventative maintenance service every Spring and Fall and it’s always easy to make an appointment, receive a reminder the day before and I really like that you receive a call when the service technician is on his way. The HVAC technicians always seem very knowledgeable and thorough in all they do. Joplin’s seems to be an air conditioning company that stands by the founders motto “People serving people… honestly… professionally.” Those are the types of people I like to do business with.